Processing Time
Orders are typically processed within 1-2 business days. Please allow additional time during peak periods.

Shipping Rates & Delivery
We offer free ground shipping on all orders within the U.S. Delivery times vary by region and shipping method selected but typically range from 3-7 business days.

International Shipping
We currently do not ship internationally. 

Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information to monitor its progress.

Lost, Damaged, or Stolen Packages
We’re committed to ensuring your order arrives safely. If your package is lost or damaged during transit, please contact us at hello@highkeyperfumes.com within 7 days of the expected delivery date, and we will assist you in filing a claim.

Returns & Exchanges
For information on returns, please refer to our Return Policy.